OUR STORE POLICIES

Information You Need

To provide a smooth and enjoyable online shopping experience, we believe all store policies need to be clear, fair and transparent. Take a look below to learn more about ours, and reach out with questions.

 

CLICK AND COLLECT

Our Policy

We offer a click and collect service for those who wish to collect from our Warehouse in Sheffield, located 5 Minutes from Junction 31, 

Simply chose 'collect from Envirotec', when choosing delivery options, 

You will then be contacted once your order is ready to collect

Our site has Strict social distancing rules, -please adhere to these when on site 

 

SHIPPING AND DELIVERY

How We Do It

All of our items are sent 3-5 days business days, these are sent via Hermes, DX, Royal Mail, DHL Or Parcel Force

Please be aware in some cases due to the current pandemic. Shipping times may exceed 5 days, this is beyond our control and we will continue to update you of your order if this happens.

All items are sent with tracking information. 


 

RETURNS & REFUNDS

The Small Print

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or replacement of the same product.

You can return a product for up to 14 days from the date you purchased it.


Any product you return must be in the same condition you received it and in the original packaging.


Please keep the receipt.